Creating Information Architecture (IA) for Mobile Applications

The essence of any mobile application lies in its content and structure. Even if the texts, visuals, videos, and audios are exceptional individually, a complex process to accessing them can make the entire app unusable. Therefore, to craft a delightful user experience, thorough consideration must be given to how you arrange information within your app.  …

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What is Market Pull? Some Proven Examples

The concept of Market Pull propels businesses towards customer-centric success. Beyond the confines of traditional supply-driven models, market pull embodies a strategic shift, where consumer needs and desires drive product development.  Understanding Market Pull Market pull occurs when consumers naturally desire a product as soon as they become aware of it, and they are ready …

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What is Competitive Advantage? Types and Examples

Gaining a competitive advantage has become more crucial than ever. In a realm where companies strive to stand out and flourish, understanding the essence of competitive advantage can be a game-changer. This strategic edge enables organisations to position themselves ahead of rivals, secure market share, and drive sustainable growth. Understanding Competitive Advantage? Competitive advantage pertains …

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A Guide to Brand Transparency

Beyond a mere buzzword, brand transparency has evolved into a pivotal factor that shapes consumer trust, loyalty, and purchasing decisions.  In this post, we’ll unravel the essence of brand transparency, its significance, and explore actionable steps to cultivate it. What is Brand Transparency? Brand transparency refers to the practice of a brand fostering honest, accessible, …

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A Guide to Implementing Personalised Customer Experience

There’s a single factor that can draw your customers back to you even more than an exceptional customer experience: an exceptionally personalised customer experience. In line with recent customer experience research, implementing personalised approaches on a larger scale can lead to revenue growth ranging from 5% to 15% for businesses in sectors like retail, financial …

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How to Create Customer Segmentation

Gaining insight into your customers is vital for success. This insight empowers you to craft messages and offers that truly connect with your audience, as opposed to relying on guesswork about their preferences and requirements. In this guide to customer segmentation, we’ll explore the concept of customer segmentation, talk about its importance, delve into diverse …

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The Relevance of Emotional Products on a Customer.

In today’s highly competitive business landscape, capturing the attention and loyalty of customers has become more challenging than ever. One of the most effective strategies to stand out in this crowded marketplace is by offering emotional products that resonate deeply with consumers. These products go beyond mere functionality — they create lasting connections and drive …

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